Notice of Privacy Practices
Anchor Well Mental Health Services
Effective Date: 01/01/2026
This Notice of Privacy Practices describes how medical and mental health information about you may be used and disclosed and how you can access this information. Please review it carefully.
Our Commitment to Your Privacy
Anchor Well Mental Health Services (“Anchor Well”) is committed to protecting the privacy of your protected health information (PHI). We are required by law to maintain the privacy of your PHI, provide you with this Notice of our legal duties and privacy practices, and follow the terms of this Notice.
How We May Use and Disclose Your Information
We may use or disclose your protected health information for the following purposes:
Treatment
We may use and share your information to provide, coordinate, or manage your mental health care. This includes collaboration among clinicians, supervisors, and support staff involved in your care.
Payment
We may use and disclose your information to obtain payment for services provided, including billing, payment collection, or reimbursement activities. At this time, Anchor Well operates as a private-pay practice, with plans to accept insurance beginning in Spring 2026.
Health Care Operations
We may use your information for internal operations such as quality assurance, supervision, training, compliance, and practice management.
Telehealth Services
Anchor Well provides services via secure, HIPAA-compliant telehealth platforms. Reasonable safeguards are in place to protect the privacy of electronic communications. However, no system can guarantee absolute security. Telehealth services are provided only to clients physically located in states where Anchor Well clinicians are licensed.
Uses and Disclosures Requiring Authorization
We will not use or disclose your PHI for purposes outside of treatment, payment, or operations without your written authorization, except as required or permitted by law. You may revoke an authorization at any time in writing.
Disclosures Required by Law
We may disclose PHI when required by law, including but not limited to:
Situations involving risk of harm to yourself or others
Suspected abuse or neglect
Court orders or legal processes
Public health or safety requirements
Your Rights Regarding Your Information
You have the right to:
Access your health records
Request corrections to your records
Request restrictions on certain uses or disclosures
Request confidential communications
Receive a copy of this Notice
File a complaint if you believe your privacy rights have been violated
To exercise these rights, please contact us using the information below.
Our Responsibilities
Anchor Well is required to:
Maintain the privacy of your PHI
Notify you following a breach of unsecured PHI
Follow the terms of this Notice
We reserve the right to change this Notice and will make the updated version available upon request and on our website.
Complaints
If you believe your privacy rights have been violated, you may file a complaint with Anchor Well or with the U.S. Department of Health and Human Services. You will not be retaliated against for filing a complaint.
Contact Information
Anchor Well Mental Health Services
Email: practice@anchorwellmhs.com
Subject line: Privacy Concern
Website: https://www.anchorwellmhs.com
You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:
Office for Civil Rights
U.S. Department of Health & Human Services
200 Independence Avenue, S.W.
Washington, D.C. 20201
Website: www.hhs.gov/ocr
Phone: (800) 368-1019